Frequently Asked Questions about our Personalized High-end, Professional Cleaning Services.



Thorough & committed to excellent service and detail. Clean Come True cleaning services are available weekly, bi-weekly, monthly or on-demand. On every visit, you can be sure your Clean Come True team will dust, vacuum, wash & sanitize each room making sure that no detail is overlooked.

Cleaning Products & Equipment
We supply our own high quality equipment and products on every job, however, if you have preferred cleaning products or equipment you would like to use in your home, please bring this to our attention and we will do our best to accommodate your needs.

Initial Cleaning/First Cleaning

Our initial visit to your property will include a deep cleaning which will achieve 2 results, give you an idea of our capabilities and thoroughness and help us establish a base level to better estimate subsequent scheduled services. An estimate for the initial deep cleaning will be provided upon request. Subsequent cleaning prices are based on the frequency of our cleaning services.

Cancellations

We require a minimum of 24 hours notice for any cleaning services cancellation or charge. Please do contact us as soon as you aware there are changes in your schedule to avoid being charged a late cancellation charge.

What we do to clean every room
Dust picture frames, knickknacks, ceiling fans, lamps, furniture, woodwork, shelves and baseboards. Remove cobwebs. Vacuum carpets. Wash all floors and dry wood floors. Vacuum furniture and clean & empty wastebaskets.

The Kitchen may have special requirements
We'll clean appliances, counters, cabinets, tables and chairs. Clean, scrub and sanitize sinks. Carefully clean and sanitize countertops, backsplashes and all of your premium surfaces like granite, concrete, stainless steel, wood and glass. Clean the stove top & refrigerator surfaces. Clean the microwave oven inside and out. Wash & wax floors.

In every Bathroom we will
Clean, scrub and sanitize tubs, showers & sinks. Clean and sanitize vanities, backsplashes & toilets. Clean all surfaces including mirrors and chrome. Wash & wax floors and tile walls. Deodorize & disinfect.

We understand, sometimes you need something a little extra
Leave other time-consuming cleaning chores to us and spend time on other things. Clean Come True also offer these additional services:
  • Premium surface care for exotic woods, granite, marble & glass counter-tops, walls and floors.
  • Furniture & floor treatments
  • Cabinet cleaning & organizing
  • Oven and stove cleaning
  • Refrigerator & freezer cleaning and organizing
  • Window washing
  • Packing & unpacking
  • Wall washing
  • Party and Rental Planning & Assistance